Dynamics 365 Sales
B2B sales automation: opportunity management, AI-driven forecasting and Copilot-assisted selling.
CRM implementation
Dynamics 365, implemented end to end
Sales, Customer Insights, Customer Service and Contact Center on one platform. We take your CRM project from requirements to go-live, with a focused team that stays close to the work.
Microsoft AI Cloud Partner
What we implement
The Dynamics 365 customer engagement suite
Customer Insights – Data
One unified customer profile with measures and ready-to-use AI models: churn, lifetime value, product recommendations.
Customer Insights – Journeys
Trigger and segment-based journeys across e-mail, SMS, push and custom channels, with A/B testing and AI channel selection.
Customer Service
Case management and omnichannel support with AI-assisted agents.
Contact Center
Voice, digital and social channels in one AI-powered contact center.
Teams telephony
Operator Connect or Direct Routing to bring phone calls into Microsoft Teams.
How we work
From first workshop to go-live
- 1
Discover
Workshops with your teams to map processes, data and the outcomes that matter.
- 2
Design
A solution design on standard Dynamics 365 first, custom only where it pays off.
- 3
Build and integrate
Configuration, data migration and integrations with your ERP, e-commerce and data platforms.
- 4
Go live and grow
Training, a calm launch and support afterwards, with improvements as your teams adopt it.
Why Tryino
Consultants who also build products
We build our own software on Microsoft Azure and Dataverse, so we know the platform beyond configuration: limits, performance, security and what holds up in production.
- A focused team that moves fast and stays close to your project
- End-to-end coverage instead of a single module
- Everything runs on Microsoft Azure security, scale and AI
- Products that extend Dynamics 365: BrowserPing and Ino Loyalty
Our products on the Microsoft platform
Ino Loyalty: loyalty for retail and e-commerce, on Dataverse
BrowserPing: web push and in-page banners for Customer Insights – Journeys
Planning a Dynamics 365 project?
Tell us where you are starting from. We reply within one business day.