Retail chains
Shops, POS and an online store under one program. Points earned at the till can be spent online, and the other way round.
Loyalty and promotion platformLoyalty your customers come back for.
Points, tiers, campaigns, vouchers and wallet cards that work the same online, in your shops and in your app. Run by your marketing team, connected once by IT.
- 5 steps
- from campaign idea to live, with a test basket
- 1 engine
- for web, mobile and in-store
- 0 code
- for your team to change the program
Built for how you sell
E-commerce brands
Install the Ino Loyalty app for Shopify or ikas. Rewards and a My Rewards page appear in your store without theme work.
Enterprise commerce
Connectors for SAP Commerce Cloud and Akinon, a real-time API, webhooks and offline-tolerant POS flows.
One platform
Design it, run it, connect it
Design
Your program, your rules
- Program Designer: points, currency, earning, spending, expiry
- Tiers with their own rules and perks
- Points economy: outstanding points, liability, expiry
- Return policy templates
Engage
Campaigns that know your customers
- Campaigns in five steps with a test basket
- Segments built from behaviour, explained in plain words
- Vouchers: generated or imported batches
- Apple Wallet cards, SMS-verified sign-up, Braze
Connect
One engine behind every channel
- Shopify and ikas apps, SAP Commerce Cloud and Akinon connectors
- Real-time API, signed webhooks, event catalog
- Batch file import and offline POS reconciliation
- Kafka event streaming and Parquet data exports
See it
A one-minute tour
What your customers see
Your brand in front, our engine behind
Members see their balance, how close the next tier is and what they can redeem, in your store and in their wallet. Your brand leads; Ino Loyalty stays a small "powered by" line.
- Rewards panel and My Rewards page in the store
- Pay with points at checkout
- Apple Wallet card that updates itself
- Works the same at the till and online
MModern Retail
Hi Emma1,240 points
★ Goldworth $12.40
760 to Platinum
Free shipping300 pts
$10 off your next order1,000 pts
Tote bag1,800 pts
Order ORD-10482+124
Birthday bonus+200
Review written+50
MModern Retail★ Gold
POINTS
1,240Powered by Ino Loyalty
Added to your cart
Try it: switch tabs, use a reward, pay with points.
For every team
Everyone gets what they need
Marketing
Launch, test and measure campaigns without waiting for a release.
- Campaign Wizard and Segment Studio
- Approval before anything goes live
- Participation and campaign reports
CRM and operations
One view of each member, and clear rules for the hard cases.
- Customer 360: balance, tier, purchases, consents
- Return policy: what happens to points and vouchers
- Privacy desk for erasure requests
IT and developers
Connect once, then stay out of the way.
- Real-time API with signed requests
- Webhooks with retries and an event catalog
- API keys, logs and an audit trail in the console
Why Ino Loyalty
Compared with the usual options
| — | Build it yourself | Coupon apps |  |
|---|---|---|---|
| Marketing changes rules without developers | No | Partly | Yes |
| Points, tiers and vouchers in one model | Only with more work | Partly | Yes |
| Same program online, in store and in apps | Only with more work | No | Yes |
| Tested before going live | No | No | Yes |
| Returns and cancellations handled by policy | Only with more work | No | Yes |
| Consent and erasure requests built in | Only with more work | No | Yes |
Privacy
Built for KVKK and GDPR processes
You are the data controller; Tryino processes loyalty data on your behalf. Ino Loyalty gives you the tools to meet your obligations.
Consents per channel
E-mail, SMS, calls, push and data sharing are recorded as an append-only history.
Erasure requests
Reviewed, then completed across the ledger, vouchers, cards and CRM records, keeping only the anonymised financial records the law requires.
Retention
Data is kept only as long as your policy says.
See Ino Loyalty with your own data
In 30 minutes: your goals, a live demo and a plan to launch.
Book a demo →