Bring real phone calling into Microsoft Teams — Operator Connect or Direct Routing, set up and configured so calls land where they should.
Choosing and configuring the right PSTN connectivity model — Operator Connect, Direct Routing, or Microsoft Calling Plans — for your carrier, region, and budget.
Enable Copilot in Teams Phone for AI-generated summaries, real-time transcription, and call insights — backed by Microsoft's 99.999% uptime SLA.
Call transfer, forwarding, simultaneous ring, and busy-on-busy — configured to match how your team actually answers.
Extending Teams Phone into Dynamics 365 Contact Center for a single voice + digital experience.
Desk phones, headsets, and conferencing devices set up for a consistent calling experience across every device.
Moving existing numbers into Teams without downtime, and provisioning new local or international numbers as you grow.
